Interpersonal & Soft Skills
Conflict Resolution & Adaptability
Conflict is inevitable in any organization, but it doesn't have to be destructive. This program provides practical tools for diagnosing conflict, facilitating resolution, and building the personal resilience and adaptability needed to navigate constant change.
Who Should Attend
All professionals who want to handle conflict constructively and thrive in changing environments.
What You Will Learn
Identify the sources and types of workplace conflict
Apply conflict resolution models (Thomas-Kilmann, interest-based negotiation)
Facilitate difficult conversations with empathy and assertiveness
Build personal resilience and adaptability in times of change
Create a team culture that embraces healthy debate and continuous learning
Certification
REBAC Certificate of Completion
Interested in this program?
Contact us to discuss delivery options, group pricing, and how we can tailor this program to your organization.
Program Details
In-house delivery. Public schedule durations may differ — view open-enrolment dates.
Ready to get started?
Let's discuss how we can deliver this program for your team.